About ITSM Alliance

Meeting today’s IT requirements. Anticipating tomorrow’s challenges.
Facilitating Intelligence operations.


Information Technology Service Management Alliance (ITSM Alliance) is an SBA-recognized small business joint venture prime contractor dedicated to supporting the U.S. Intelligence Community. The seven small businesses comprising the Alliance have a single unifying goal: To provide technical support to our customers that enhances mission performance, increases customer satisfaction, demands accountability of our people, supports future growth, and eliminates single points of failure and stovepipes within the enterprise and the people who operate it.

ITSM Alliance is approved to do business with the Maryland Procurement Office. The advantage to our customer is the confidence in our ability to bring together combined past performances, financial strength, recruiting/staffing, back office support, and leadership that would otherwise not be found in a single small business prime.

The following small businesses are the ITSM Alliance:
  1. BRIDGES Consulting Inc.
    www.Bridges-Inc.com

    BRIDGES Consulting, Inc., provides expert systems engineering, IT service management, cyber engineering and agile acquisition support for mission-critical technology programs within the Intelligence Community, Defense, and Federal sectors. Across a range of services, BRIDGES has the experience, knowledge, and resources necessary to help customers realize their mission, program, and project goals.  Expect innovation and flexibility, solutions turned around rapidly and effectively, and a professional and immediate response.

  2. Exceptional Software Strategies
    www.ExceptionalSoftware.com

    Founded in 1996, Exceptional Software Strategies continues to grow as a leading provider of information technology solutions and services to the U.S. Government, state and local government, educational institutions, and private industry. Exceptional Software is a small, minority-owned business certified by the Maryland Department of Transportation and the National Minority Supplier Development Council as a Minority Business Enterprise. Exceptional Software services cover every aspect of a project's lifecycle – planning, management, implementation, training, and support.

  3. COMSO, Inc.
    www.COMSO.com

    COMSO, Inc., a woman-owned small business founded in 1987, specializes in providing IT support services to the DoD, the Intelligence Community, and other Federal agencies. We provide dedicated, skilled, and fully cleared personnel in the areas of computer system administration, network engineering, IT security, IT help desk operations, user training, computer systems integration, systems engineering, software development and web application development. The standards by which we operate—Excellence, Integrity, and Teamwork—have allowed us to create a work environment that integrates customer service and customer satisfaction into the very backbone of our organization.

  4. Flash Technology Group, LLC
    www.FlashTechGroup.com

    Flash Technology Group, LLC, is a veteran-owned small business actively involved in cyber security, cloud computing, network and systems engineering, as well curricula design and development and instructional systems design, aggressively developing effective intelligence solutions and providing decisive information advantage to the warfighter, our nation, and our allies; expertly engineering and developing systems to defend against, exploit, and attack threats to our nation and our IT infrastructure while enabling our Department of Defense and Government clients to accomplish their goals through an extensive array of technology management expertise and services.

  5. JONY Software Solutions
    www.JONYSolutions.com

    JONY Software Solutions provide quality software solutions to support a company's IT needs. JONY engineers are recognized experts in software design and development, object and relational database design and development. JONY Software Solutions experts use established processes in software designing, coding, and testing.

  6. Pilar Services
    www.PilarServices.net

    Pilar Services, Inc., is a family-owned, woman-run company that is dedicated to providing the highest quality senior personnel to the Intelligence Community and other Federal agencies in the areas of program management and Systems Engineering and Technical Assistance (SETA). Pilar provides fully cleared candidates with the skills to support the most demanding missions within the Federal Government. Pilar Services focuses solely on supporting Government agencies, delivering services and solutions based on a thorough understanding of the unique missions of our Government customers. Pilar has leveraged 30 years of recruiting experience to create an innovative 24/7 approach to finding the perfect candidate. At Pilar, we provide essential people, services, and solutions for the Government and Intelligence Community.

  7. Zavda Technologies, LLC
    www.Zavda.com

    Zavda Technologies, LLC, provides affordable and reliable technology solutions and management support services primarily for governmental agencies. Zavda is a service disabled veteran owned, 8a, and SDB certified woman owned small business. Zavda provides professional IT and management support for the classic lifecycle process. Providing unique services and commitment to its customers, Zavda Technologies is a flexible company that believes in putting the needs of its employees and customers first.

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